The Social Marketplace Phenomena

I am going to explain in this short article why there has been this shift towards a more social experience the last 2 years or so when it comes to selling and buying online. However, I am going to write this piece based on my own personal experience as both a buyer and seller with many years in the eCommerce business. Now, I might be completely absurd with my analysis here so take everything I write with a grain of salt, I don't mind, really.

So, I use to sell online quite a lot on 'eBay' (I am sure most of you know who I am referring to) back in 2003 up to 2009. I use to love selling my stuff on there as much as I enjoyed buying stuff on there. However, with the rise of social networks, such as Facebook, which was becoming huge at the time I had started selling on eBay, I realized that eBay needed to incorporate some of these social networking elements to make the buying and selling experience online more fun and interactive. Furthermore, with the rise of viral videos and companies such as YouTube and Vimeo which have seen great success, I felt like it was time the online marketplace saw some major shifts from its traditional closed community model to a more interactive, social and media rich way of conducting commerce.

This begs the question then, 'why would I want to sell online' on a marketplace that has all these features. In simple terms, more sales, more leads, more trust and a better user experience for both buyers and sellers. Utilizing social networks and rich media to promote yourself as a seller will without a doubt allow buyers to find out more about sellers by visiting their Facebook pages, or adding them as friends and allowing them to know better who the person is they are buying from. This in turn adds a whole new level of trust that current marketplaces do not have. Furthermore, this extra layer of trust also means you can see which of your friends of even friends of friends have bought from the same seller by sharing and liking products and promoting commerce activity via your favorite social networks. In return sellers also see increased sale leads as they build more trust for themselves through social networking communities and by adding a touch of rich media to their product also gives the seller more exposure on the web through viral media channels which have grown in popularity and traffic over the years.

Why sell on Buzzmart

Ever wonder where to buy and sell online?

Buzzmart aims in providing a free, innovative and dynamic social marketplace platform that offers a people-centric approach to buying and selling online.


Why Buzzmart?

• No fees: Buzzmart allows users to list their items on the website free of charge without any fees, commissions or memberships.

• Videos: Videos are an important medium when it comes to promoting your listings and pitching them to prospective buyers. Buzzmart allows sellers to use videos to accommodate their listings easily and effectively.

• Transparent communication: Interaction with sellers/buyers has never been easier. Buzzmart users can send personal messages (PM), comment on listings, comment on profile pages, talk in the live chat or in the forums area. We believe communication is key to a safe yet fun marketplace.

• eBay import tool: Import all your live eBay listings directly into the Buzzmart with just a few simple clicks. Learn more here

• Social tools: Buzzmart offers a variety of social tools such as Twitter integration and the "Network".

• and so much more!

...but enough from us, we will let you have a go at it yourself.

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How to be a good seller

How to become a good seller

Having great products is not enough; below are a few essential tips on how to become a good seller.


1. Providing information about your listings: Detailed and clear explanations of your listings on sale including shipping and return policy is key in becoming a good seller and attracting potential buyers.  Moreover it will reduce the time needed to answer questions regarding your listings.
2. Multimedia: Attaching images is a great way to help showcase the products you are promoting.  Additionally Buzzmart is among the few marketplaces that allow its users to attach videos to their listings. Learn more here  
3. Answer Questions: Buzzmart helps buyers contact sellers using various tools such as commenting on the listings, private messages and live chat. By answering questions and providing additional information when needed builds trust and increases your chances of making a sale.
4. Know your buyer:Beware of suspicious payments, always double-check the shipping address and avoid posting items to alternative addresses other than the ones posted on Buzzmart.  Always keep a copy of the shipping paperwork and protect your shipped items by providing insurance and a tracking number.  Lastly try to encourage your buyers to use online methods to pay for their purchases. Buzzmart supports Paypal, Moneybookers and GoogleCheckout.

Need help? Visit our FAQ


Not a Buzzmart member? Sign up 

Seller Help

Learn more about our features through our help section:

Shipping help : Here!

Listing your products: Here!

Adding multimedia: Here!

Relisting items: Here!

Need more help? Learn more or contact us

New design available

Dear all,

Sneak peak of our new design

What do you think ?


Regards

Network - Microblogging for ecommerce

The network

The network is a new micro-blogging feature integrated within our social marketplace used to promote or request products and services from other users. This feature is added to enhance Buzzmart’s social experience and brings buyers and sellers closer together.


The network is essentially the place where users can instantly interact with each other about their products or services, see the most up to date activity of other Buzzmart members, such as new purchases, newly listed products, feedbacks and more, all in real time! Your personal “Buzzes” are also shown in a tab on your profile page called “My Buzz”.



Networks:

Buzzmart categorizes networks by countries, continents and worldwide. Users are automatically joined into the worldwide network. You can always leave and join different networks at any given point if you wish to see only buzzes from specific countries or continents.

Your activities, buzz updates, product requests or promotions are shown in the networks you are part of. So if you request a product and your selected networks is for example United States and Mexico, only users that are part of those networks, the Worldwide or North America network will see the product request. Be sure to join and post in your preferred network.

Countries by continent:

South America: Argentina, Brazil, Chile, Ecuador, Uruguay
North America: United States, Canada, Mexico
Asia: China, Japan, Hong Kong, India, Singapore, South Korea, Taiwan, Thailand, United Arab Emirates
Oceania: Australia, New Zealand
Europe: Austria, Belgium, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Russia, Turkey, Hungary, Iceland, Ireland, Israel, Italy, Liechtenstein, Luxembourg, Lithuania, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom.


Network Types:

1. Buzz network:

This is the main landing page of the network where you can see all the network activity as well as post a new “buzz” in real time for other Buzzmart members to see. You have the option to filter buzzes by network, activity type (bids, new comments and more) and by author.



What is shown in the Buzz network?

1)      Bids on listings

2)      New listings

3)      Recent purchases

4)      New comments on listings

5)      Buzz updates

6)      Feedback given/received

7)      Listing requests

8)      Listing promotions

By default all your activity is shown to everybody. You can always modify and adjust your settings (preferences page) in order to show to other users what you want them to see. Saw a buzz you liked? You can always reply to the buzz with your thoughts and interact!


2. Request a listing network:

This network activity type is mainly used for product or service requests. Buyers can ask for products or services they are looking for. Sellers can reply to those product or service requests and attach their Buzzmart listings to their replies. You can always filter product requests by location. Want something to buy or looking for prospective sellers? This network activity type is the one for you!

3. Promote your listings:

This is the place where sellers show off their goods! Promote your Buzzmart listings or your listings from other marketplaces such as eBay or eBid.


Just click on the Buzzmart logo and your active listings will pop-up in a modal box, simply select the listings you want to promote and you are all set.

Not selling on Buzzmart? No problem, just copy the URL from another marketplace such as eBay or eBid and place it into the URL field provided. We will fetch your listing title and display it in the network.

The Buzz button

Each listing now has a special Buzz button! This button allows you to Buzz (share) the product/service in one of your networks of choice. Just click it and the listing will be Buzzed in the network.



http://www.buzzmart.com



General FAQ

Q: How do I edit what I show to the network?
A: You can edit your activity that is shown on the network by editing your preferences

Q: How often can I post in the network?
A: You can only post once every 30 seconds

Q: From which marketplaces I can post links from?
A: You can promote your products from eBay, eBid, eCrater, Bonanzle and etsy.

Q: My marketplace is not in the list.
A: Contact support@buzzmart.com and we will get into it asap!

Q: I found a bug!
A: Networks are currently in beta stage. If you find a bug contact support@buzzmart.com and we will fix it asap!

Q: How often I can buzz a product?
A: You are only allowed to Buzz a product once a day.

Santa is here!

 Dear all,

Santa's little coders have been at it again. We have some new updates for you. 

Check them out at here

Any questions feel free to ask!

Buzzmart - your free social marketplace

 

Regards
Buzzmart team.

Visit Buzzmart here
http://www.buzzmart.com
Follow us on Twitter here
http://www.twitter.com/buzzmartdotcom